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FREQUENTLY ASKED QUESTIONS

  • What is the cost of delivery?
    Free shipping! Yes you read it right. We offer free shipping for all our products. Low-value goods have comparatively higher shipping costs for sellers. However, we being a small business owner, we have minimum order value of Rs. 100.
  • What is the approximate time of delivery?
    The products are usually prepared and shipped within 24 hours from the time you have placed the order. You will receive the product within 2 to 4 working days. Public holidays and Sundays are not considered business days. The following factors influence the estimated delivery time: COVID19 scenarios Availability and quantity of the product The address to which you want your order delivered.
  • Why is my order still not delivered, past the delivery date?
    Between the time you put your order and the date of delivery, which is based on the delivery location, it is likely that our courier partners is working hard in delivering your order. Some courier partners do not work on Sundays, which is taken into account when calculating delivery times. And with the current COVID crisis the delivery may differ.
  • Are there any hidden costs associated with products sold ?
    When you buy something on askusany, there are no secret fees. The prices on the list are final and all tax inclusive. The price shown on the product page is the price you will pay.
  • Do you offer cash-on-delivery option ?
    Cash On Delivery is handled by the delivery partner and they charge a price for the same, which depends on the total order value. This make us small Business owners to charge your buyers additional charges, which is not fair. We charge a small amount based on the order value. This is the price charged by the delivery partner and askusany to not take any of it. However, we suggest to make prepaid orders, as we ship them for Free.
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